Support
System Info Template
Copy and paste template for support requests.
SYSTEM INFORMATION TEMPLATE (Use this when asking for technical support) Operating System Information: - OS: Windows __ (e.g., Windows 11 Pro 23H2) - Build: [From Settings → About → Windows specifications] - Installation Date: [When did you install Windows?] Hardware Specifications: - CPU: [Processor name and model] - RAM: [Amount in GB] - GPU: [Graphics card name] - Storage: [Type (SSD/HDD) and capacity] Problem Description: [Describe what's happening. What were you doing when the problem started?] Error Message: [Copy the exact error message here, if any] When Did This Start: [Specific date? After a Windows update? After installing a program?] Solutions Already Attempted: 1. [What have you already tried?] 2. [List each step you took] 3. [Include any results or changes] Additional Details: - Is this the first time this happened? - Does it happen every time or randomly? - Have you checked your antivirus or firewall settings?